Skip to Main Content

Know Before You Go Fan Gameday Guide

Get ready for Laketown Squadron basketball at the Waste Pro Civic Center. Review the information below before heading to the arena.

Arena Address

Waste Pro Civic Center
4545 Williams Blvd.
Kenner, LA 70065

Parking

Parking will be available in the West Lot. Directions to the West Lot can be found on the map below. The ADA drop-off location can be found on the north access road, in front of Door 4. More details to come.

Tickets & Mobile Entry

Laketown Squadron home-game tickets are managed through TIXR. Fans can access and manage tickets through Tixr.com or the Pelicans mobile app, including transferring or selling eligible tickets. Have your mobile ticket ready before approaching the entrance.

Squadron Mobile Ticketing Guide

Bag Policy

Any bag, purse, backpack, or briefcase that is larger than 14" x 14" x 6" will not be allowed into the Waste Pro Civic Center. This policy will be strictly enforced, and the Waste Pro Civic Center is unable to store oversized or prohibited items. An exception will be made for declared medically necessary items, after proper inspection. Bags are subject to visual inspection at entry. Prohibited bags include, but are not limited to, the following: Cinch bags, oversized luggage, and coolers.

Food, Beverage & Payment

Food and beverages are available for purchase during events. Outside food and beverages are not permitted. The Waste Pro Civic Center is a cashless venue; however, permanent concession locations accept major credit cards.

Doors & Entrances

Doors will open to the public approximately 1 hour prior to tip-off. Fans will enter through designated public entrances and are subject to game-day security screening.

Accessibility

Accessible parking and seating are available. The designated ADA drop-off area is in the middle portion of the access road across from Door 4, and Door 4 has an accessible entrance directly across from the drop-off area. Requests for accessibility aid or service should be made at least 10 business days before an event when possible. The Waste Pro Civic Center ADA Facilitator can be reached at (504) 465-9985. Wheelchairs maintained on site are reserved for emergency purposes and are not available for general guest use or rental.

Box Office / Will Call

The Waste Pro Civic Center Box Office is located on the west side of the lobby next to the administration office. On gameday, the Box Office will open 1 hour prior to tipoff and close at the end of the third quarter. Ticket resolution and ADA ticket assistance will be handled by Box Office staff upon arrival. Will Call is located at the Box Office, and a photo ID for the person who placed the order is required.

Fan Code of Conduct Policy

The National Basketball Association G League, the Laketown Squadron, and the Waste Pro Civic Center are committed to creating a safe, comfortable, and enjoyable sports and entertainment experience in which:

  •  Players and fans respect and appreciate each other.
  •  Fans will be treated in a consistent, professional and courteous manner by all arena and team personnel.
  • Fans will enjoy the basketball experience free from disruptive behavior, including foul or abusive language and obscene gestures.
  • Fans will consume alcoholic beverages in a responsible manner. Intervention with an impaired, intoxicated or underage fan will be handled in a prompt and safe manner.
  • Fans will sit only in their ticketed seats and show their tickets when requested.
  • Fans who engage in fighting, throwing objects or attempting to enter the court will be immediately ejected from the arena.
  • Fans will smoke in designated smoking areas only.
  • Obscene or indecent messages on signs or clothing will not be permitted.
  • Fans will comply with requests from arena staff regarding arena operations and emergency response procedures.

The arena staff has been trained to intervene when necessary to help ensure that the above expectations are met, and Fans are encouraged to report any inappropriate behavior to the nearest usher, security guard, or guest services staff member. Fans who choose not to adhere to the Fan Code of Conduct will be subject to penalties including but not limited to, ejection without refund, revocation of their season tickets, and/or prohibition from attending future games. They may also be in violation of local ordinances resulting in possible arrest and prosecution.

The NBA G League, the Laketown Squadron and Waste Pro Civic Center thank you for adhering to the provisions of the NBA G League Fan Code of Conduct.